One question: 3 possible answers - What say you?





9-27-2026



Story time: .......when was the last time I cursed, most days the answer would be "......I was on the phone trying to ask a question,.....stupid mother F'.........." Have you ever screamed into the phone, "PERSON, LET ME TALK TO A PERSON,......you stupid mother f'ing computer....."





This is the most basic of questions, every year corporations spend millions of dollars trying to discover what their customers want. I can answer that question with ZERO dollars spent. We want to talk to a person, that speaks English and lives on the same continent I do!!!


What do I want in regards to customer service, whether it be the phone company, my doctor, pharmacy or the any other business I want to speak with a real person (who doesn't have a relative training to blow up a bridge, building or plane).


I swear to God if a business would promise me that I would never have to talk to an AI assistant, or someone on the sub continent of India I would promise to only buy from them....... Seriously, the only person excited to talk to customer service from India is a guy named Rajesh that is likely 3rd cousins and possibly the contracted future husband of the person on the other end of the call.....


But thus far, it seems no American owned business has figured out what 99.8% of this nation wants.... Which means, we all need to answer this question: Would you prefer to talk to an AI assistant or a guy Ram or Mohammed pretending his name is Ryan........


Oh, and as a follow up question: Does the fake noise of typing fool anyone, or make you more likely to curse?


Have you ever wondered how many people die each year on the phone as they try to reach their doctor? They only tell you to hang up and dial 911 so they know where to pick up your body......


If I am going to complain this much....I guess I should share a "cheat code" I discovered to HACK the system. When I call a business looking for help and they ask me to choose to get help from an English or Spanish speaker......... 100% of the time pick a SPANISH speaker. If you are thinking, "but I don't speak Spanish" and to that I will say, no one living or working in a terrorist cell does either.


Yes, it is true...... Companies hire Americans that also speak Spanish to answer the phone to help Spanish speaking customers. So, just ask for help in Spanish and you will get customer service from Thomas from Texas.... One American helping another.... The Great American Dream!!!